You may be interested to know our couriers offer a contact free delivery experience and our delivery options remain unchanged. All UK orders placed will qualify for free Collect+ returns up to 30 days.
Orders are processed and delivered Monday-Friday (excluding UK holidays), we do not despatch or deliver on weekends. Orders placed after 3.30pm (GMT) will be processed the following working day. Unfortunately we can not be held responsible for deliveries that are late.
We offer standard delivery with a rate of £2.95 and next day delivery with a rate of £3.95.
Following changes in EU VAT and custom rules starting on 1st July we have temporarily suspended deliveries into Europe. We are working to implement the technical changes required and hope to resume this service soon.
A single order can include up to 10 items for which the shipping prices are fixed. Delivery times are a guide only and are representative of the costs we incur. Please note that prices quoted include UK VAT only (which is payable on all orders), some international deliveries may be subject to local duty and custom charges for which you, the customer, are responsible.
Returns Policy - UK
We now offer FREE RETURNS from the date you receive your order you have 30 days to return unworn purchases. Items must be returned unused and in their original packaging or we will not be able to accept the item. If your return is outside our 30 day policy or you have any other issues in relation to your order please contact firstname.lastname@example.org. Refunds & exchanges take 7 working days to be processed. We will email you to confirm your return has been processed, please note the cost of the goods only will be credited to your card, all delivery charges are non-refundable.
Returns Policy - International
For international orders, customers are liable for any charges in relation to returning any unwanted items unless the item is faulty. From the date you received your order, you have 30 days to return unworn purchases. Items must be returned unused and in their original packaging or we will not be able to accept the item. Please note that all delivery charges are non-refundable.
Payment can be made using the following major credit and debit cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro. We also accept payment through PayPal.