Contact Us


Due to the current Coronavirus situation and the government guideline for employees to work from home as much as possible, our Customer Service Dept is not staffed as comprehensively as normal, please bear with us, as it might take a little longer than usual to respond to your queries.

Please contact us using the form below or alternatively you can contact us by telephone on 0161 627 2558, or via post at the following address:

For purchases made with another retailer please liaise with the retailer where the item was purchased as this is where you have your contract of sale. 

Ravel Online
D. Jacobson & Sons Ltd
Werneth Ring Mills
Henley Street
Off Featherstall Road North
United Kingdom


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